Terms and Conditions

Steve Blackmore, Sole Trader - Last updated March 2026

1. About these terms

These terms form the entire agreement between you (“the client”) and Steve Blackmore, sole trader, trading as steveblackmore.dev (“I”, “me”, “my”). By completing a purchase on this website you confirm you have read and agree to be bound by them.

This is a business-to-business service. By placing an order you confirm that you are acting in the course of your trade, business, or profession and not as a consumer. The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 and consumer provisions of the Consumer Rights Act 2015 do not apply to this agreement.

2. What you are buying

A one-time website build fee - a fixed price for the design and build of your website, as shown at checkout. This covers everything listed in your chosen plan.

A monthly hosting and maintenance subscription - £45 per month, covering hosting on a high-performance UK server, SSL certificate, security updates, daily backups, uptime monitoring, and ongoing maintenance. Your first subscription payment is taken one calendar month after your purchase date and monthly thereafter.

3. Payment

Build fee: Charged in full at the time of purchase via Revolut. This is a one-time payment.

Monthly subscription: Collected automatically via Revolut recurring payment, beginning one calendar month after your purchase date. You will receive a notification before each payment is taken.

All prices are inclusive of any applicable taxes.

4. The build process

Once payment is received I will be in touch within one business day to begin the project.

Copy and content: I will write the copy for your website. You may also provide your own text, photos, or other content - anything you supply must be content you own or have the right to use.

Revisions: The build price includes a reasonable number of revision rounds. Revisions are not unlimited - they are intended to refine and improve the agreed design, not to restart or significantly change direction. Revision requests must be submitted in batches; individual small changes will not be processed separately. I will always work with you in good faith to reach a result you are happy with, but I reserve the right to determine when the revision process is complete. If requests become excessive, repetitive, or extend significantly beyond the original scope, I will let you know and we can discuss how to proceed, which may include additional charges.

Timeline: I will give you an estimated completion date at the start of the project. Timelines can be affected by how quickly you respond to requests for content, feedback, or approvals. Delays on your side may push the delivery date back.

5. What is included in the build

• Design and development of your website as described in your chosen plan
• Copywriting for your site pages
• One standard domain registration - standard extensions such as .co.uk, .com, or .uk. Specialist, premium, or unusual domain extensions are not included and will be quoted separately if required. Annual domain renewal is included in the monthly hosting and maintenance subscription for standard domain extensions. Renewal costs for premium or specialist domain extensions are not included and will be charged separately
• Initial setup and configuration of hosting
• Video walkthroughs showing you how to make edits to your site

6. Ownership and control

Your website, hosting environment, and domain are built, registered, and managed by me as part of the service you have purchased.

While you are a client, I retain full operational control of the hosting, domain, and website. You have the right to use and edit your website at any time, and all content you supply (text, images, logos) remains yours.

You are free to leave at any time by following the cancellation process in Section 8. Full ownership and control of your website, domain, and files transfers to you once cancellation is properly completed and all outstanding fees are settled.

7. Intellectual property

The website design, code, and any copy I write for you are created as part of the service you have purchased. While you are a client, I grant you a full licence to use and display your website and its contents for your business purposes.

Full ownership of the design, code, and copy I have written transfers to you once cancellation is properly completed, the administration fee is paid, and all outstanding fees are settled. Until that point, intellectual property in the design and code remains with me.

Any content you supply (text, images, logos, branding) remains your property at all times.

I accept no liability for content I write on your behalf. It is your responsibility to review and approve all copy before your website goes live. If you believe any content is inaccurate or could be misleading, you must let me know before approving the site, and I will amend it.

8. Cancelling your subscription

Minimum term: The hosting and maintenance subscription has a minimum term of 3 months from the date your website goes live. Cancellation is not available during this period.

After the minimum term: The subscription becomes a 30-day rolling contract. You may cancel at any time by giving 30 days’ written notice via the contact page.

Following confirmation of your cancellation you have 14 days to arrange a transfer of your website and domain to a new hosting provider.

Your website will remain live and accessible throughout the 14-day transfer period. Once the transfer is complete and the £35 fee is settled, full operational control of your website, domain, and all associated files passes to you.

Domain names: Your domain is registered on your behalf. Once cancellation is complete and the administration fee has been paid, full control of the domain will be transferred to you or your chosen provider promptly and at no additional cost beyond the £35 fee.

If you do not arrange a transfer within 14 days of your cancellation being confirmed, I cannot guarantee continued availability of your website or domain.

9. Non-payment of subscription

If a monthly hosting and maintenance payment fails or is not received on its due date, I will always attempt to contact you and give you every reasonable opportunity to resolve the payment before any action is taken. The following process applies:

• Grace period: You will receive payment reminder emails and have up to 14 calendar days from the original due date to settle the outstanding amount.
• Site disabled: If payment has not been received after 14 days, your website will be taken offline and will no longer be publicly accessible. Your files will be retained.
• Reinstatement: Your website will be brought back online promptly once the outstanding subscription payment is received in full.
• Removal: If more than 3 calendar months pass without payment being received, your website and all associated files will be permanently removed from the hosting environment. I cannot guarantee recovery of your site or data after removal.

If your website is permanently removed due to non-payment, the cancellation and transfer process in Section 8 will not apply. You will have no right to a transfer of files, and domain registration may be allowed to lapse. Intellectual property in the design and code will not transfer to you. Any outstanding subscription fees remain payable.

I am not liable for any loss of business, revenue, or reputation arising from your website being disabled or removed due to non-payment.

10. Refunds

Before work begins: If you change your mind and contact me within 7 calendar days of purchase, before you have given the go-ahead to start work, you are entitled to a full refund of the build fee.

After work has begun: Once you have given the go-ahead and I have begun work on your project - including any initial planning, calls, copy, or design - no refund is available on the build fee.

Monthly subscription payments: Subscription payments already collected are non-refundable.

11. Client inactivity

The build process requires your input - including content, feedback, and approvals. If I am unable to make progress on your project because you have not responded to requests for input, the following applies:

I will make reasonable attempts to contact you. If 30 calendar days pass without a response, I will send a final written notice to the email address you provided at checkout. If a further 14 calendar days pass after that notice with no response, I reserve the right to treat the project as complete and deliver the website in its current state. The monthly hosting subscription will begin if it has not already.

No refund of the build fee is available in this situation, as work will have already been carried out on the project.

12. Price changes

The one-time build fee is fixed at the price shown at checkout and will not change.

I may adjust the monthly hosting and maintenance fee from time to time. If I do, I will give you at least 30 days’ written notice before any change takes effect. If you do not wish to continue at the new price, you may cancel your subscription under the terms set out in Section 8.

13. Your responsibilities

• Respond to requests for content, feedback, and approvals within a reasonable timeframe
• Ensure any content you supply is owned by you or that you have the legal right to use it
• Keep your contact details up to date so I can reach you regarding payments, service updates, and your project
• Keep any login credentials I provide to you secure and not share them with unauthorised third parties
• Not attempt to directly access, modify, or interfere with the hosting server or infrastructure
• Not use your website for any unlawful purpose

14. Disclaimer of warranties

I will carry out all work with reasonable skill and care. However, the ongoing hosting and maintenance service is provided on an "as is" and "as available" basis. I do not guarantee uninterrupted uptime, that the service will be free from errors, or that third-party services (including domain registrars, SSL providers, and search engines) will operate without disruption.

15. Limitation of liability

To the fullest extent permitted by law, I exclude all liability for any indirect, incidental, consequential, or special losses or damages arising out of or in connection with the services I provide, including but not limited to loss of revenue, loss of business, loss of data, loss of search engine rankings, or loss of reputation, whether arising in contract, tort, or otherwise.

Nothing in these terms excludes liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.

16. Indemnification

You agree to indemnify and hold harmless Steve Blackmore from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or in connection with:

• Content you supply or approve for use on your website, including text, images, logos, and any other materials
• Any claim by a third party that your website content infringes their intellectual property rights, is defamatory, or is otherwise unlawful
• Your use of your website for any purpose that breaches applicable law

17. Force majeure

Neither party will be liable for delays or failures in performance caused by events beyond reasonable control, including but not limited to natural disasters, power outages, internet service disruptions, government actions, or pandemics. If such an event occurs, the affected party will notify the other as soon as reasonably practicable, and obligations will be suspended for the duration of the event.

18. Changes to these terms

I may update these terms from time to time. If I make changes that affect your rights or obligations, I will give you at least 30 days’ written notice before the changes take effect. Your continued use of the service after that notice period constitutes acceptance of the updated terms. If you do not agree with the changes, you may cancel your subscription under Section 8.

19. Reviews Chaser

If you are a subscriber to Reviews Chaser, separate terms apply. Please see the Reviews Chaser Terms and Conditions.

20. Governing law

These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

21. Contact

For any questions about these terms or the services I provide, please use the contact page.